The Digital Transformation of Human Resources

The Digital Transformation of Human Resources

“When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.”

– George Westerman

 

Digital transformation is the change businesses are going through to be able to use technology to solve problems. It has touched every aspect of your life. 

ü  How the transformation of the Human Resources department affected employees?

ü  Behind the scenes, HR has all of their data digitized, but what does this look like for the average staffer?

The impact of the above begins with the job search. We don’t want to send in a paper resume anymore send it via email or enter your data directly into an applicant tracking system. You may have an "interview" with a chatbot that uses artificial intelligence to ask you basic questions.

For example

  • The Brookings Institute, HR revue’s AI attempts to predict a candidate’s performance-based on their physical actions, reactions, and content of responses.

This is controversial, and technology is evolving rapidly. Institute also points out that this can put people with disabilities at a disadvantage. 

 

 When you start a new job, have to fill out paperwork but now much of that is online, along with mandatory training sessions, such as sexual harassment training. However, instead of filling out forms, it's likely that you're basic factual information is transferred directly over from the applicant tracking system (ATS) to the company's HR information system (HRIS). This saves time and data entry errors. After all, you typed in your name when you applied, so hopefully, you spelled it correctly.

You may be given access to a company app, either on your company-issued laptop or smartphone, or asked to download the company app to your equipment. This can be anything from a get-to-know-you app that lets you learn about your coworkers, to a communication-based app that allows you to test your team members before you even meet them.

Digital Privacy Concerns

 If your company has brought your own device policy (BYOD), the company's digital transformation alters your phone as well. In the past, when companies kept paper records, you had to physically go to the records room to read an employee's file or have HR send it to you. With everything available on the computer, a new manager can likely access your employee file with a few clicks. Because of that, your company can quite easily track everything you do. The Benefits of the Digital Transformation of HR

 “Without understanding the difference between technology enablement and digital enablement, simply automating a process won’t necessarily add value. Technology enablement is using a tool to produce an outcome, while digital enablement is less about the application of technology, and more about choosing the right technology to sustainably elevate and advance a workforce.”

                                                                                                                                            Gordon Laverock

While privacy concerns can make digitalization sound quite negative, the effect that it has had on all things HR can make life easier. 

 IT department sets up an appropriate level of security, digital files are password-protected.

These tools can also free up time, allowing HR and others to focus on building the business rather than handling paperwork.

Conclusion

The digital transformation of HR isn't finished. How it will look in five years is anyone's guess. But, you'll want to be aware of what is out there on servers and in the cloud, so you can do your best to keep control of your data.

References

 

The Brookings Institute. "For some employment algorithms, disability discrimination by default." Accessed April 30, 2021. 

Reuters. "'Smile with your eyes: How to beat South Korea's AI hiring bots and land a job." Accessed April 30, 2021. 

SHRM. "BYOD Policies: What Employers Needto Know”. Accessed April 30, 2021. 

California Legislative Information. "TITLE 1.81.5. California Consumer Privacy Act of 2018 [1798.100 - 1798.199]." Accessed April 30, 2021. ,

 

 

 

 

Comments

  1. Hansika Samarakoon1 May 2021 at 01:10

    Digital HR could be a style of method optimization within which social, mobile, analytics and cloud technologies are leveraged to create the HR operate additional economical, effective, and connected. HR leaders ought to prepare to embrace digital HR through information accomplishment and be adept at using complicated finding and project execution methodologies, like design thinking.

    ReplyDelete
  2. Maduka Udagama 2 May 2021 at 23:48

    The main goals of digital transformation is to automate the repetitive tasks, maximise employee experience and to use the saved time to strategize. It creates the culture of automation and helps to agile organization and arrange organization to face the rapid evolution of technology. Human Resource functions like recruiting, learning, payroll, performance management, rewarding can be digitalize.

    ReplyDelete
  3. HR ZONE JINODA3 May 2021 at 05:46

    HR professionals are also an important enabler of organizational digital transformation. An innovative culture is essential for any digital transformation framework and its absence may cause digital transformation failures. Roles for HR in digital transformation are:
    1.Hiring digital talent that has digital capabilities such as design thinking, agility and a data-oriented mindset
    2.Creating an innovative and agile culture. Such a culture is required to pursue opportunities that arise due to changes in technology.
    3.Digital transformation is a long-term, strategic project requiring collaboration. HR needs to support it with the right communication initiatives and ensure organizational alignment.

    ReplyDelete
  4. HR Times- Isuru Wijayalath3 May 2021 at 08:31

    In a digital world, everything goes faster and faster. Recruiting talents is more and more difficult as there are more and more competitors. Furthermore, companies have to be more transparent and work on their employer branding.

    ReplyDelete
  5. Ranjana Bandara4 May 2021 at 06:06

    digital transformation in HR departments is both accelerating and broadening. In addition to improving human resources processes through automation, modern HR departments are largely responsible for driving digital transformation at the organizational level. Not only that, they also must do it in a way that is simple, relevant, and appealing to an increasingly complex range of stakeholders.

    ReplyDelete
  6. Tania De Mello5 May 2021 at 06:08

    HR transformation, whether it is a digital one or not, has to take place with a clear objective in mind. It has to make business sense.

    Too often still, companies seem to give in to peer pressure; their competitors all ‘do digital’ so they feel like they have to do something too. But digitalizing certain HR processes just for the sake of it is never a good idea. It leads to the implementation of (expensive) technology that doesn’t meet the actual needs of the business. Needless to say, this totally defies the purpose of a transformation.

    ReplyDelete
  7. KD Jayakody8 May 2021 at 11:52

    Businesses are shifting to digital solutions due to the problems they are facing. All aspects of your lives have been revolutionised by digital transformation. This was previously a world of paper and typewriters and laptops, now it's a world of keyboards and smartphones. Whenever you have a problem, look for an app for a solution.

    ReplyDelete

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